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At Infused Health, we want to ensure quality healthcare. We are happy to answer any questions or concerns you may have about outpatient IV therapy, Ketamine infusions, or vitamin and hydration infusions.
Privacy Policy
at Infused Health
At Infused Health, your privacy and the security of your personal and medical information are our highest priorities. This Privacy Policy outlines how we handle your information and ensure its protection, in compliance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
Collection and Use of Medical Information
Infused Health collects personal and medical information to provide you with the best care and to ensure seamless communication between you and our team. This information is securely managed through the software platform Tebra, a trusted provider in healthcare technology.
How Your Information Is Protected
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Tebra’s Protection: All medical information collected through Tebra is safeguarded by them, see their privacy policy.
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HIPAA Compliance: Infused Health adheres to HIPAA laws and regulations to protect the confidentiality, integrity, and availability of your medical information. This means that we only collect, use, and share your information as permitted by HIPAA.
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Internal Safeguards: Access to your information is restricted to authorized staff and providers who need it to deliver your care.
Your Rights
As a patient, you have the following rights regarding your personal and medical information:
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Access: You can request access to your health records at any time.
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Amendments: You can request corrections to your records if they are inaccurate or incomplete.
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Privacy Requests: You can request limitations on how your information is used or shared for specific purposes.
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Disclosures: You have the right to know how your information has been disclosed, as required by law.
Third-Party Disclosure
Infused Health does not share your personal or medical information with third parties except as required to provide services, comply with legal obligations, or with your explicit consent.
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Billing: We may need to share information with your insurance company for billing purposes to ensure coverage and proper payment for the services you receive.
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Continuity of Care: To ensure seamless and effective treatment, we may need to send updated medical records to your medical team or other healthcare providers as part of your ongoing care.
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Security Measures: We take the necessary steps to ensure that any information shared is done securely and in compliance with HIPAA regulations.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, regulations, or our practices. Any updates will be communicated to you through our website or other appropriate channels.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal and medical information, please contact us. We are committed to safeguarding your privacy and maintaining your trust as we provide care to support your health and wellness.